FAQ
Refunds
It takes 5-7 business days to issue a refund for a returned or cancelled order.
How we pack your items
We use bubble wrap, air cushion and box as our packaging standards. Hyeri Service guarantees to pack your item with the best safety as we can.
Box Pick-up
a. Boxes shall be picked up every week, Tuesday or Thursday.
b. You need to send me your box remaining balance before the pick up date
Parcel Update
a. Hyeri Services send photos 1-2 days after your parcel arrives at our address.
b. Just incase of delays, please be patient. Thank you!
Domestic Shipping
- 2KG – KRW4,200
- 5KG – KRW 5,000
- 15KG – KRW 6,500
- 25KG – KRW 9,000
For EMS please refer to this website: – parcel.epost.go.kr/parcel/use_guide/charge_1.jsp